At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most exciting and fast-growing brands. Behind the brand.
Winparts is one of Europe's leading online retailers for car parts and accessories. The company has ambitious international growth plans and is committed to delivering the best possible customer experience. As part of the Customer Support team, you'll play an important role in helping customers with confidence while contributing to the continued success of the business.

As a Customer Support Agent for Winparts , you'll be the first point of contact for customers. At Winparts, customer experience comes first. You assist German-speaking customers via phone, email, chat and WhatsApp
You provide friendly, accurate and solution-oriented support
You register customer interactions accurately in the CRM system
You work towards high customer satisfaction while maintaining quality and efficiency
You identify recurring customer feedback and proactively share ideas to improve processes and the overall customer experience
You collaborate closely with your teammates and support each other to deliver the best possible service
You speak native-level Spanish




Additional language skills, especially Dutch, are considered a strong plus
You are available full-time (39 hours per week)
You have experience in customer service, sales, customer experience or a similar customer-facing role
You combine empathy with a commercial mindset and enjoy advising customers
You enjoy solving problems and creating positive customer experiences
You are digitally savvy and familiar with CRM systems and online tools
The service operates
Monday to Friday between 09:00 and 21:00 and Saturdays between 09:00 and 17:00.
The extras you'll love.
Experience a vibrant scale-up culture while collaborating with some of the coolest brands in Europe
Spanish health insurance – we've got your well-being covered
Free Spanish classes – unlock a new language and immerse yourself in the local culture
Monthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things exciting
Relocation support – we'll help you settle into Spain smoothly, from handling admin to offering tips on local life

📌 Customer Service Representative German - Dutch (Valencia)
🏢 Wewow
📍 Valencia