Company Description

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across

You'll be the escalation point when others can't fix it — helping reduce downtime and deliver

Provide technical support and remote guidance, using diagnostic best practices and OEM procedures.

Communicate directly with technicians in the local language to clarify concerns, gather symptoms and DTCs, and validate the steps taken.

Adhere to established process standards, SLAs, and data quality requirements in all interactions and tools.

Support and guide repairs for OTA updates and basic troubleshooting for software updates.

automotive diagnostics / technical support / workshop or field service

complex electrical/electronic faults





experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background

Networks:

root cause analysis, guided diagnostics, flashing

Working proficiency in Portugees and professional English required (written and spoken)

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status.

📌 IT Support Analyst (English-Speaking) (Málaga)
🏢 Msx International
📍 Málaga