Job Title: Customer Service Representative
Reports to: Club Manager
Status: Full Time/Part Time/Non-Supervisor/Non-Exempt
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
Strong customer service skills
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Team Member Support Team
Health, Dental and Vision Insurance
Short Term Disability Insurance
📌 Customer Care Agent - Temporary (España)
🏢 Planet Fitness - United FP Management
📍 España
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