Company Description
We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and laboratories, working together to enable a better, safer and more interconnected world.
This position will be dedicated to bluesign technologies. Building on over 20 years of experience in the textile industry, we are a full-service solutions system with a focus on sustainability chemistry.
The Application Support Specialist is a key member of the Information Technology (IT) team and serves as a critical link between end-users, IT Operations, and Software Development.
The role focuses on managing support requests, triaging and resolving incidents, ensuring operational stability, and maintaining accurate tracking of issues or bugs in internal systems. In this role, you will also take ownership of executing operational procedures, validating data, running reports, and continuously improving support processes.
The idóneo candidate is a hands-on, analytical professional with strong problem-solving skills, a proactive mindset, and familiarity with databases and basic scripting.



The Application Support Specialist reports to the Senior Program Manager (Head of Project Management and Business Analysis) and works closely with cross-functional IT teams.
Provide 1st Line Support and triage incoming issues.
Execute SQL queries, scripts, and procedures to validate data and troubleshoot issues.
Run operational reports and monitor system performance.
Improve support processes and contribute to operational efficiency.
University degree in Computer Science, Information Systems, or a related field.
At least 2 years of experience in Application Support, IT Support, or a similar technical role.
Jira, ServiceNow, or similar).
Basic to intermediate SQL skills and understanding of relational databases.
Experience running and interpreting reports from applications or databases.
Fluency in English.
Experience supporting web-based or enterprise applications.
Bash, PowerShell).
Familiarity with APIs, log analysis, or monitoring tools.
Exposure to ITIL processes or service management best practices.
Experience working in Agile environments.
Opportunity to work with a global leader in inspection, verification, testing, and certification.
Opportunities for professional growth and development.

📌 Senior Application Support Specialist (Madrid)
🏢 SGS
📍 Madrid