Our Mission At Palo Alto Networks®, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. That's why most of our teams work from the office full time, with flexibility when it's needed. We are looking to hire a Customer Support Engineer, who will provide front-line technical support for CyberArk's worldwide enterprise customers and partners. You will support CyberArk's product line of IT Security and Privileged Identity Management solutions and resolve customers' technical problems by interacting with them via web, phone, and email. Respond to customer inquiries and technical problems through web portal, live sessions, and telephone.

- Develop and review content for knowledge sharing for both internal purposes and customer-facing platforms.
- A minimum 3 years experience in Technical Support or a position of a similar nature in a software company. Proven experience with Microsoft and Unix operating systems.
- All communication, internal and external, requires a high level of English.

Familiarity with DevOps/SRE tools or methodologies.





- Experience working with Cloud platforms (AWS/Azure/GCP). Networks, Firewalls, DNS, Proxy servers, Reverse Proxy, Sniffers, Web servers and Web applications. Experience in Windows Clustering, Network Load Balancing, SAN technologies and disaster recovery.
- We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Please note that we will not sponsor applicants for work visas for this position.

- Customer Support Engineer (España)

📌 Customer Technical Support Engineer (Málaga)
🏢 Importante empresa del sector
📍 Málaga