07 nov
|
Vueling
|
Viladecans
07 nov
Vueling
Viladecans
Vueling, part of the IAG Group, seeks a leader for the Customer Service 24/7 organization focused on disruption management and recovery.
Por favor, lea detenidamente la siguiente descripción del puesto para asegurarse de que encaja con el perfil antes de enviar su solicitud.
You will coach Duty Managers, oversee risk assessment, and coordinate across functions to ensure effective customer support during disruptions. xghoner
The role drives the adoption of AI-enabled tools, ensures governance and training, and delivers improved customer outcomes while protecting the brand and optimizing costs.
📌 Head of 24/7 Customer Service (Viladecans)
🏢 Vueling
📍 Viladecans