Experteer Overview

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As an experienced Account Manager at CrowdStrike, you will steward a portfolio of existing customers, drive expansion and retention, and act as a trusted advisor. You will develop strategic account plans, conduct quarterly business reviews, and identify whitespace opportunities to maximize value from the Falcon platform. You’ll collaborate with cross-functional teams to ensure customer health and measurable ROI, while advancing multi-year growth with executive sponsors. This role offers impact at scale within a mission-driven, AI-first cybersecurity leader.

Compensaciones / Ventajas
• Manage portfolio of existing customers and achieve expansion ARR targets
• Drive Net Revenue Retention (NRR) and minimize churn
• Develop and execute comprehensive account plans per customer
• Conduct quarterly business reviews (QBRs) with all accounts
• Map stakeholder relationships and identify expansion opportunities
• Cross-sell/upsell across CrowdStrike product portfolio and articulate ROI
• Coordinate with Customer Success to ensure health and satisfaction




• Engage executive sponsors and collaborate with Sales Engineers, CS Managers, and Support
• Lead land-and-expand strategies with hunters and align to multi-year growth objectives
• Advocate for the voice of the customer internally

Responsabilidades
• 4-6+ years of account management or customer success experience
• Proven track record of driving 120%+ NRR
• Experience managing 30-50 enterprise accounts concurrently
• Strong C-level relationship-building skills (CISOs, CIOs)
• Strategic account xghoner planning and whitespace analysis expertise
• Excellent presentation and QBR facilitation skills
• Salesforce CRM proficiency
• Fluency in English and French
• Experience utilizing AI technologies to enhance decision-making and efficiency

Requisitos principales
• Market-leading compensation and equity awards
• Comprehensive wellness programs
• Competitive vacation and holidays
• Paid parental and adoption leaves
• Professional development opportunities
• Vibrant office culture and employee networks

📌 Account Manager, French speaking (Barcelona)
🏢 CrowdStrike
📍 Barcelona