EF - English Live is looking for an enthusiastic and organized IT Support Specialist & Office Facilities to join our team in Barcelona's office.

Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.

You will be responsible for managing and maintaining the company's IT assets, ensuring their availability, configuration, and proper functioning. You will play a key role in providing technical support to employees, managing IT-related incidents, and ensuring the smooth operation of our office technology infrastructure and facilities.

Your responsibilities will include, but not be limited to:

IT Support and Asset Management

- Manage and maintain the company's IT asset inventory, equipment stock, and procurement processes.

- Provide technical support to employees, troubleshooting hardware, software, operating systems, and connectivity issues.

- Monitor office network connectivity and ensure meeting rooms are fully equipped.

- Coordinate IT equipment setup, deliveries, collections, replacements, and remote employee support.

- Manage and escall IT incidents, ensuring timely resolution.

Office Operations and Facilities

- Oversee day-to-day office operations,



coordinating with WeWork and other suppliers to ensure a smooth and well-maintained working environment.

- Manage office supplies, purchases, deliveries, supplier invoices, and related expenses.

- Coordinate new joiner onboarding, ensuring a welcoming and smooth first-day experience.

- Organise internal events, team celebrations, and monthly employee recognition initiatives.

- Coordinate shipments, equipment collections, and deliveries with external providers and EF Central.

- Ensure office compliance with health and safety regulations.

Requirements:

- A vocational qualification (intermediate or advanced level) in IT or a related field, or equivalent experience.

- A fluent level of English.

- Strong organizational and time-management skills.

- Previous experience in IT asset inventory management.

- A high level of responsibility and ownership when handling IT equipment and company assets.

- Good problem-solving skills and the ability to manage and prioritize technical incidents.

Benefits and fun stuff:

- Remote working opportunities.

- 28-day holidays/year

- Adaptable Remuneration Plan: Private medical insurance, child care voucher, restaurant tickets

- Wellhub discounts

- Internal Career Path and opportunities internationally.

- Work in a multinational office. xghoner

- Work with passionate and enthusiastic people.

📌 IT Support Specialist (Barcelona)
🏢 Education First
📍 Barcelona