NTU International is seeking experienced Travel Agents for a large-scale international travel services project supporting a European institutional client.

We are looking for qualified professionals to join a dedicated operational team responsible for international flight reservations, ticketing and travel support.

Key Responsibilities

- Manage international flight reservations, bookings and ticket issuance through GDS platforms.
- Handle ticket changes, cancellations, rebookings and refunds.
- Identify suitable flight options, competitive fares and alternative routes.
- Coordinate with airlines and other travel service providers.
- Support urgent travel requests, flight disruptions and complex itineraries.
- Maintain accurate booking records and ensure compliance with operational procedures.
- Work within a centralised booking environment alongside an international team.
- At least 3 years of professional experience in travel arrangements and airline ticketing.




- At least 1 year of experience arranging travel for return operations.
- Valid GDS certification or documented professional training, preferably in Amadeus.
- English proficiency at minimum B2 level.
- Experience with international ticketing, refunds, exchanges and airline booking procedures.
- Ability to work under pressure and respond to time-sensitive travel requests.

Positions Available

We are recruiting for both permanent and seasonal/on-call positions, including Team Leader and Deputy Team Leader roles.

What We Offer

The opportunity to work on a long-term international project with a European institutional client, as part of a multicultural team supported by established travel industry and technology partners.

Subject: Travel Agent – International Project

Please note that only selected candidates will be contacted due to the large amount of applicants.

📌 Travel Agent (Madrid)
🏢 NTU International A/S
📍 Madrid