N26 seeks a Senior Manager – Complaints Operations & Service Delivery to lead day-to-day complaints operations across markets, with a focus on Germany. You will own regulatory deadlines, capacity planning, and quality assurance, working with the complaints market managers and Compliance & Prevention functions.
This hands‑on, senior role requires a proven track record turning around SLAs with numbers, and the ability to operate under high scrutiny while driving improvements and stakeholder
📌 Executive Lead, Complaints Operations (Madrid)
🏢 N26
📍 Madrid
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