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MediaMarktSaturn has chosen Barcelona as the main Hub for their Digital Consultation Services. As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital toolsLanguages RequiredExcellent command of FrenchExcellent command of Spanish or ItalianProfessional level of EnglishOther languages are considered a plusResponsibilitiesCommunicate with customers via chat, video, and co-browsing toolsUnderstand customer needs and recommend the adecuado product through tailored solutions and expert adviceSupport customers with the initial setup and discovery of their new devicesIdentify opportunities for cross-selling and up-selling to maximize customer valueShare responsibility for project KPIs through reporting and analysisContinuously develop your skills and contribute to training materials for the teamCore SkillsPassionate about tech and consumer electronics (entertainment and audio/video electronics, IT and computing devices,



mobile devices, smart home solutions, etc.)Previous sales experience in retail or direct sales (consumer electronics industry is a plus)Comfortable with digital communication tools and video callsAbility to build trust and connect with customers in a clear, empathetic, and professional wayWillingness to work five days per week, from 10:00 to 19:00 (including Saturdays)What’s on OfferCompetitive salary of EUR 25,000-30,000 OTEPermanent contractHybrid working model: 3–4 days per week from homeBirthday off10% discount on all the company’s productsPrivate gym, game room, physiotherapist and nutritionist in the officeLanguages coursesMedical insuranceParking xqbhyrx in the officeRecruitment ProcessStep 1: Interview with our Recruiter to learn more about youStep 2: Video interview with the Team ManagersStep 3: Final interview with the HR ManagerDetailsSeniority level: AssociateEmployment type: Full-timeJob function: Customer Service and SalesIndustries: Retail, Retail Appliances, Electrical and Electronic Equipment, and Technology, Information and MediaReferrals increase your chances of interviewing at Babel Profiles by 2x.
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📌 Technology Customer Service Specialist With French (Barcelona)
🏢 Babel Profiles
📍 Barcelona