07 nov
|
Ringover ES
|
España
07 nov
Ringover ES
España
Join us at Ringover – where customer experience meets innovation. We're on the lookout for a proactive and people-centric Customer Success Manager to join our team. Ready to meet clients on‑site when needed, with a strong understanding of performance‑driven (ROI) approaches and an ability to detect upmarket opportunities. Use feedback and satisfaction metrics to enhance the customer journey and experience. Providing hands‑on support: Conduct tailored training sessions, lead needs assessments, and assist clients through transitions and change management. Improving the user
experience:
From client training and business reviews to ticket tracking, you’ll own the relationship. Min of 2-3 years of experience in a customer success, account management, or client‑facing role. Comfortable with data, CRMs, video conferencing tools, and digital platforms. You follow up rigorously and manage projects with precision. Trilingual : Proficiency in English & Spanish & French is required. To work in an ambitious company with an exciting product and project.
📌 Customer Success Manager (España)
🏢 Ringover ES
📍 España