Introduction
A key pillar of the Company strategy is growth in EMC test and compliance systems. Service products are essential to that business, providing a significant share of revenue over the lifetime of the system and long-term customer engagement.
The General Service Product Manager for EMC Systems and Products will:

Gain deep insight into the Global EMC test & compliance market and customers' specific needs.
Identify, design and implement service offerings that address those needs — instrument- and system-based.
Build and maintain a service product portfolio that drives profitable growth.

Without this role we cannot deliver complete EMC test solutions, risking revenue loss and weaker customer loyalty. Funding and filling the position directly supports the division's growth ambition. The position is based in Madrid reporting functionally to Headquarters in Munich.
Tasks

Service product planning, definition of deliverables, NPI coordination and pricing for EMC-specific service needs
Cross-divisional and cross-product-family project management for Service Development Proposals, incl.



financial success monitoring
Gain deep insight into the EMC test & compliance market and customers' specific needs
Identify service offerings that directly address those needs
Design, implement, launch, and continuously maintain a standardized service product portfolio that drives profitable growth, including business cases, pricing models and ROI analyses for each offering
Work closely with Instrument and System Product Management, Sales, Technical Service Operations, R&D;, Marketing, Legal, Export Control and other functions to define specifications, SLAs, compliance documentation and go-to-market plans
Support sales team to offer the right service products
Conduct regular customer-facing activities (interviews, workshops, field visits, surveys) to elicit, document, and prioritize service requirements, feeding them directly into the product roadmap
Monitor key KPIs and use the data to refine the portfolio

📌 Global Service Product Manager Electromagnetic Compatibility Systems and Products (Madrid)
🏢 Rohde & Schwarz
📍 Madrid