Papayadash is building the AI-powered intelligence layer for fleets, helping enterprise teams uncover savings and make better decisions. We’re growing fast and looking for a Business Operations Associate (Junior) to help us support our customers and keep the company running smoothly as we scale.

Your week will cover three areas:

- Customer Success: helping our existing Vehicle Management System (VMS) customers get the support they need, working with the team to resolve issues and keeping them informed.

- Company Admins: keeping day-to-day activities moving, from booking a meeting room to organizing tools, information, and processes; you are someone the team can count on.

- Office and Team Support: making our team space at the Norrsken House welcoming and well-run, and bringing the team together through events and shared moments.

You'll work side by side with our Chief of Staff (CoS) and the founding team, with real responsibility from your first month.

It will be a good fit if you are:

Customer-minded: you listen carefully, enjoy helping people, and follow through.

Responsible: you take ownership and make sure things get done.

Organised: you are detail-oriented and can bring and build structure for chaotic operations.

Communicative: you share context early and keep people informed.

Curious: you ask questions, learn quickly and look for ways to make things work better.

Proactive: you do not wait to be told what to do. You actively seek out what can be improved.

Product and Customer Success

- Onboard new customers, help set up their accounts, and provide training to enable them to benefit from the full value of the product.

- Be a trusted point of contact for our existing product customers, helping answer questions and resolve issues.

- Work with our product and engineering teams to follow through on customer feedback and improvements.

- Keep customers informed and help make our support resources clear and useful.

Company Admin





- Coordinate the everyday processes that keep the company moving, from collecting invoices to booking meeting rooms.

- Keep our tools, documentation, and internal workflows organised, building automations to make them more effective.

- Support the COS on operational topics and new priorities as the business evolves.

Office Manager

- Own the day-to-day operations linked to our team’s space at Norrsken House.

- Create a welcoming experience for customers, candidates and visitors.

- Help bring the team together through events, offsites and shared moments.

- Full-time role with real ownership from the first month.

- Direct mentorship from the Chief of Staff and close collaboration with the founding team.

- A broad learning curve across customer success, operations, and office management.

- A path to grow as the company scales.

- Based at Norrsken House Barcelona, with access to a startup community, events, and workshops.

- Versátil working rhythm with in-person collaboration and some room to work remotely.

- Meaningful exposure to a growing AI startup building for a real operational use case.

- 1–2 years in operations, customer support, customer success, or a similar role, ideally at a startup or software company. Relevant internships count.

- Full professional fluency in Spanish (C1) and C1 in English; other languages are a plus

- Experience working with customers, explaining things clearly and following through on their requests. Confident with tools like Google Workspace, Notion and Linear (or similar), and the ability to learn new ones quickly,

- Regular use of AI tools in your daily work

- Availability to work on-site in Barcelona full-time

- Nice to have: experience supporting B2B software customers, or a background in mobility or fleets

1. Intro call lasting around 20 minutes.
2. In-person case study lasting around 1.5 hours, with no take-home assignment.
3. Reference check.
4. Final meeting with the founder, lasting around 30 minutes.

📌 Business Operation Associate (Junior) (Barcelona)
🏢 Papaya
📍 Barcelona