Barceló Group is a family-owned company founded in **** by Simón Barceló in Mallorca (Spain). These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service: Convertirse en principal referencia de los clientes VIP del hotel, a cargo de su acogido mediante el check-in, así como del seguimiento de su estancia.Conocer el nivel de satisfacción de los huéspedes del Hotel.Estudio los cuestionarios de satisfacción y puntuaciones de calidad, planteando mejoras e impulsando puntos fuertes.Promover las ventas de servicios y productos extras.Formación: Experiencia: mínimo 2 años en atención al cliente y calidad en sector Hotelero y mínimo 1 año en recepción.Idiomas: imprescindible inglés alto.

Valorable: otros idiomas.Se valorarán conocimientos en: ofimática, CRMs, Opera ...You will have the opportunity to work in a versátil, collaborative, and responsible work environment, surrounded by the best colleagues.At Barceló Hotel Group,



we offer you geographical mobility and the chance to gain knowledge about various products and services throughout your career.You will have access to the best training programs in the market, tailored to your position within the company. Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates.

Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.Special offers with product and service companies. xqbhyrx Exclusive agreements with different training and business schools.Contract type:

📌 Guest Relations Officer - Barceló Torre De Madrid
🏢 Barceló Arrendamientos Hoteleros
📍 Madrid