Booking Manager – Flex-Living (Madrid / Hybrid)
About Muppy
Muppy is a Spanish proptech company operating flex-living: furnished rooms and homes for students and young professionals on medium-term stays. We manage 750+ units across cities like Madrid, Valencia, Barcelona, Alicante and Málaga, and we're growing fast.
The role
We're looking for a Sales/Booking Manager to own how our portfolio gets filled. You'll lead the team that closes reservations, keep a close eye on how each sales channel is performing, and make the calls on pricing and demand so that every month closes as close to plan as possible. You'll report directly to the management team.
What you'll do
- Track the pace of bookings across all our sales channels (our own website, Idealista, Airbnb, Booking.com and others) and act quickly when a channel or a city falls behind.
- Drive lead generation and make sure the funnel from enquiry to signed booking is healthy.
- Own pricing: set and adjust rates by property, city and season, balancing occupancy and revenue.
- Manage and grow our B2B partners (universities, relocation companies, corporates, agencies).
- Lead and follow up on the booking team responsible for closing deals: priorities, targets,
coaching and day-to-day performance.
- Build our approach to seasonality, anticipating low-demand periods and planning the commercial levers to smooth them out.
- Report regularly to management on performance, forecasts and risks.
The numbers you'll own
- Projected vs. closed monthly revenue
- Occupancy
- ADR, AMR, RevPAR
- Booking-related incidents and how quickly they're resolved
What we're looking for
- 3+ years in booking, revenue management or sales in hospitality, short/medium-term rentals, student housing or coliving.
- Hands-on experience with OTAs and property portals (Airbnb, Booking.com, Idealista or similar) and with channel managers / PMS.
- Comfortable with data: you live in your dashboards and can explain what moved the numbers and why.
- Experience leading a small sales or booking team.
- Commercial mindset with B2B relationships.
- Fluent Spanish and English.
What we offer
- A key role in a growing company, with real ownership and direct access to management.
- Competitive salary and bonus
- Permanent contract. Hybrid schedule.
📌 Sales Manager (Madrid)
🏢 Muppy
📍 Madrid