OverviewIn this role you support client solutions within SLAs, focusing on configuration, installations, and break/fix activities.

You will grow toward professional certifications while expanding your business knowledge.

You collaborate with cross-functional teams to resolve technical issues and document standard procedures.

This position offers hands-on problem solving with opportunities to lead on related technologies and presentations.

You'll contribute to a culture that values learning and client service.

Compensaciones / BeneficiosHybrid Working

ResponsabilidadesOwns substantial portions of installations and break/fix incidents of low to medium complexity

Takes responsibility for problem resolution and troubleshooting throughout the project lifecycle

Escalates complex problems to relevant third parties

Assists with documenting standard operating procedures for installations and fixes during ops handover

Compiles and maintains project administration (time capture and stakeholder feedback)

Conducts elementary presentations within the customer's organization

Takes leadership from senior resources on relevant technologies according to specialization and best practice

Performs other related tasks as required

Requisitos principalesDeveloping project and administration abilities

Understanding of technical design principles and compute layers





Ability to understand project and administration processes

Strong learning orientation

Good verbal communication skills

Client service orientation

Hands-on proactive approach

Knowledge of security concepts and application

Ability to configure/manage security controls (SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots)

Knowledge of log collection mechanisms (Syslog, log files, DB API)

Security architecture knowledge

ETL concepts and data processing at scale with Terraform

Cloud services experience (AWS, Azure, or GCP)

Web service protocols and frameworks for high availability and auto-scaling

Programming knowledge (Java, Python, TypeScript/JavaScript, R, .NET, PowerShell)

Serverless development

Analytical skills and effective communication

Problem solving with industry-standard practices

Authentication and authorization controls in securing data and systems

Event Driven Development and asynchronous operations

Fundamentals of project execution during installations and assignments

Security technologies and managed services concepts

Verbal communication

Client service orientation

Proactive hands-on approach

SIEM and security controls configuration (Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR)

Security concepts and architectures

Log collection (Syslog, logs, DB API)

📌 Senior Associate Security Technical Services Systems Integration Specialist - Barcelona
🏢 Ntt Data
📍 Barcelona