At Sum Up, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a integral Fin Tech company is to build the first‑ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on Sum Up to get paid.Задачи: Lead, mentor and develop a team of Account Managers responsible for retention and revenue growthConduct regular call coaching sessions, embedding sales techniques and objecting handling best practicesHold regular 1:1s with team members focused on performance, development and engagementDrive team performance against net revenue growth, retention and upselling KPIsMonitor portfolio performance and identify opportunities to improve merchant engagementImplement structured engagement cadences prioritizing merchants at risk of churn or with strong growth potentialSupport Account Managers in developing strong commercial conversations with merchantsEnsure balanced workload management across the teamIdentify skill gaps and implement targeted coaching and enablement initiativesBuild a performance culture that rewards accountability, ownership and continuous improvementCollaborate with Sales, Customer Support,



and Product teams to improve merchant experience.Drive operational excellence and performance continuityAccelerate activation and revenue generationStrengthen cross‑functional collaboration and process scalabilityDevelop talent and reinforce a high‑performance culture Требования: 4 to 6 years of experience in managing large accountsStrong leadership experience, managing high‑performance teamsStrong sales and upselling capabilitiesExcellent verbal and written communication skills in EnglishData‑driven mindset with experience in monitoring KPIs and portfolio performanceExperience with UK or German market. Условия: Opportunity to work with Sum Uppers globally on large‑scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office‑first setupCommitment to Diversity and Inclusion: Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embracedRestaurant tickets (Edenred)A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education30 Days Sabbatical: Enjoy the unique opportunity to take a well‑deserved break with our 30 days sabbatical benefit after completing 3 years of employment with Sum UpReferral Bonus: Earn additional rewards by referring talented individuals to join the Sum Up team #J-18808-Ljbffr

📌 Team Lead Account Manager - French (Eixample)
🏢 Sum Up
📍 Eixample