Amazon Inc. is seeking a Senior Escalation Specialist for the Amazon Maintenance Operations Centre in the Barcelona region. You will act as a technical expert, mentor colleagues, troubleshoot complex issues, and drive standardization and process improvements.AMOC provides 24/7 monitoring, vendor coordination, and documentation management for multiple Amazon units. You will develop SOPs, maintain service quality, and lead improvements to meet business objectives.#J-18808-Ljbffr