OverviewIn this role you will own renewal strategy for strategic accounts, securing ongoing contract revenue and supporting new sales within existing buying centers.

You will coordinate with internal teams to meet client needs and drive successful renewals, contributing to a stable revenue base.

You'll manage the renewal lifecycle and provide insights to mitigate high-risk accounts.

This position offers collaboration with cross-functional teams and the opportunity to strengthen client value realization at scale.

Compensaciones / BeneficiosComprehensive Healthcare Plans for you and your family

Paid Time Off (30 days a year)

Meal Vouchers

Retirement Plans

Education Benefits

Family Care Benefits & Caregiving Support

ResponsabilidadesOwn renewal strategy for assigned strategic accounts and execute renewal plans

Provide monthly risk-focused reports with turnaround strategies

Ensure client training and product utilization through collaboration with Product Training Specialist

Oversee renewal lifecycle (pricing, contracting,



invoicing, and support) to address client concerns promptly

Support new sales into existing accounts to maximize client ROI

Identify opportunities for increased revenue within accounts (upselling/cross-selling) and coordinate with sales team

Requisitos principalesMin 2-4 years of proven success in customer engagement or sales

Exceptional written and verbal communication skills

Ability to multi-task and meet tight deadlines in a fast-paced, collaborative environment

Excellent project management and organizational skills with attention to detail

Proficient in Microsoft Office suite & Google Drive

Bachelor's degree

Proficiency in English and at least one of Italian, Spanish or French

Strong written and verbal communication

Multitasking and prioritization

Collaborative mindset

Attention to detail

Microsoft Office suite

Google Drive

📌 Client Engagement Specialist (Contract) - Dow Jones & Co. (Barcelona)
🏢 Dow Jones u0026
📍 Barcelona