The Kardex Group is a integral leader in dynamic storage, retrieval, and distribution systems. With over 3,000 employees worldwide, we design and deliver logistics solutions that drive efficiency across industries, from manufacturing to retail and administration.

Join us as Aftermarket Sales Manager and take ownership of expanding our service and maintenance contracts across Spain and Portugal.

You will work closely with existing customers to optimize operations, identify new service opportunities, and build long-term partnerships that drive recurring business growth.

Location: Madrid area (1 day/week in office, remaining days on customer sites)

Your tasks In this role, you will work closely with customers to improve operations and deliver impactful service solutions.

Your key responsibilities include

Promote and sell service contract modifications and technical upgrades

Prepare quotations for upgrades, parts kits, and relocations in collaboration with Area Managers

Advise customers on efficiency improvements and material flow optimization

Manage and develop Key Accounts, ensuring satisfaction across all stakeholders

Follow the sales process, including CRM updates and timely follow-ups

Visit customers to present service offerings and upgrade solutions

Report weekly activities and contribute insights to lessons-learned discussions

Collaborate with Area Managers, Back Office,



and the Commercial Team to maximize customer satisfaction and opportunities

How you'll work

1 day per week in the office (Madrid area)

Remaining days on-site with customers

Extensive travel across Spain (70%) and Portugal (30%)

Your profile

Experience in a service-oriented B2B environment

Basic marketing skills for service sales

Strong customer focus and business mindset

Methodical, good time management

Thrives in environments that value cooperation, knowledge-sharing, and joint problem-solving

Willingness to travel extensively

Valid driving license

English CEFR B2 (Upper Intermediate)

Technical bachelor's degree or equivalent practical experience

Business degree or equivalent experience

Knowledge of SPIN Selling, Miller Heiman PSS, or Trusted Advisor (Level 3)

*

Mechanical background is an advantage

Tools & Software: Microsoft Office, Internal CRM and service software tools

What we offer

Professional growth in an innovative, international environment A knowledgeable, supportive team to collaborate with

Opportunity to make a tangible impact on customer operations and satisfaction

Competitive salary, commission and benefits

Standard employment conditions for Spain

Take the next step in your career by bringing your expertise to our Life Cycle Services team!

📌 Comercial De Post - Venta (Madrid)
🏢 Kardex Sistemas U.
📍 Madrid