Join a general company where the employees are truly passionate about delivering the best in everything they do! Become part of Hempel's growing & diverse Services team. Hempel has an ambitious goal of crafting a brighter future with sustainable coating solutions and doubling Hempel by ****. Join us and support our Double Impact strategy by providing technical and product related support to the customers, aiming at improving the overall customer experience and fostering loyalty optimizing.

Customer Care Representative

Export who will be instrumental in taking care of African Customers and that will bring value to the team by ensuring implementation of strategies and key initiatives that increase the effectiveness in our commercial and sales activities in the region. As part of our Customer Care team, you will be a first point of contact for our African Customers, playing a key role in supporting our sales teams and team-working with several other functions within our company to ensure efficient and flawless service. This role is a sweet spot between systems, data driven, export and the customer care activities, including the opportunity of optimizing project for Africa region.

Reporting to the Customer Care Manager France, Morocco and Africa, you will have the unique opportunity to cooperate with a truly exciting team and colleagues from all over the world, working flexibly 3 days/week at our Hempel's offices located in Polinya, BCN, and 2 remotely.

Export





Sales order processing in the ERP system as per the Care working procedures and credit notes management Actively participate in the development and implement commercial strategies Working in CRM includes creating opportunities, Heets, Attests Ensure high level of customer master data Supporting and working closely on projects with Sales team Any general task and/or activity as may be required and related to the above functions in accordance with the business requirements of the company.

Experience in exports customer service or export delivery coordination Degree in Administration, Exports, Finances, Engineering or relevant area would be in advantage Experience in coating industry would be a plus, basic knowledge in paint technology and application would be an advantage Well-rounded Excel Skills including Microsoft Office package Good CRM & ERP (D365, SAP, other databases) skills Strong IT knowledge of Microsoft Office (Excel and pivot tables) Well-built networking skills with cultural differences awareness. A natural interest in understanding the business, the data behind it and the supporting Systems. Ability to communicate in a clear and consistent way in English and French - A third European Language is an advantage.

In Hempel we offer a variety of global career possibilities and many cross functional and cross-cultural working relationships. We strive to create the right conditions for personal and professional development. To apply for this position, please submit your application letter with a CV in English.

Hybrid Business

Development, Customer Service, Sales Hempel, and is solely owned by the Hempel Foundation, which not only ensures a solid economic base for the company, but is dedicated to making a difference in the world by empowering children to learn, supporting coatings science and sustaining biodiversity.

📌 Customer Care Representative Export (Málaga)
🏢 Hempel A/S
📍 Málaga