OverviewIn this role, you design and deliver customer-focused training that helps Deel clients maximize platform value. You'll run live workshops, create tailored programs for strategic accounts, and support certification and self-serve learning options. You'll collaborate with Customer Success, Sales, and Product to translate product knowledge into practical skills.
You join a fast-paced, global SaaS environment shaping how customers learn and adopt Deel's platform. Compensaciones / Beneficiostravel for customer training optional adaptable office membership ResponsabilidadesPlan and deliver live instructor-led training for customers at all levels,
including travel to sites and events Develop custom training programs with cross-functional partners for strategic accounts and new product rollouts Convert live content into scalable self-paced courses and learning paths Support customer certification tracks and exams to validate skills Drive training registrations and attendance through targeted outreach and cross-team collaboration Coordinate with Product, Customer Success, Support, and Marketing to keep content aligned with releases and feedback Requisitos principales3+ years in customer education or enablement Proven experience in live instructor-led training for external audiences Experience designing custom training programs Knowledge of instructional design and adult learning principles Analytical mindset for data-driven improvements Ability to manage multiple projects and stakeholders Ability to travel for customer training engagements (approximately X% of time) Learning Management Systems (LMS) Webinar/virtual training tools
📌 Customer Education Program Manager - España (Valladolid)
🏢 Deel
📍 Valladolid
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