Hopper is seeking a Systems Enablement Manager to lead the design, deployment and governance of agent-facing tools and automation.
You will own CRM, telephony, chat, and AI-based assistants, ensuring seamless agent workflows and customer experiences across HTS initiatives.Responsibility spans automations, data management, and collaboration with vendors.
Remote experience and a data-driven mindset are essential for continual improvement.
📌 Customer Service Automation & Systems Enablement Lead (Melilla)
🏢 Hopper
📍 Melilla
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