Customer Service Representative (Spain) Role Description

Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.

As a Customer Service Representative for our entity in Spain, located in Barcelona, you will support our customers with professionalism throughout the entire process and play a key role in ensuring a smooth and positive customer experience.

ResponsibilitiesHandle customer inquiries, orders, and complaints with professionalism and empathy

Provide timely and accurate information on deliveries, stock levels, and backorders

Collaborate with internal teams and product specialists to ensure smooth order processing

Manage invoices, credit notes, and product returns efficiently and accurately

Maintain data accuracy, proper documentation, and compliance with internal guidelines





Contribute to continuous improvement initiatives and support the onboarding of new team members

Your ProfileProven experience in a Customer Service or administrative role, preferably in an international environment

Experienced with MS Office is a must, experience with Oracle is a plus

Based in Barcelona or willing to relocate

Fluent in Spanish paired with very good English skills is a requirement;

both spoken/written xkdbapo (English at least B2)

Open-minded, communicative, and strongly customer-oriented personality, able to work efficiently under time pressure and changing demands

Proactive, organized, solution-oriented and reliable way of working

Contact InformationFor more information, please reach out to Zlata Dzinic, International HR Specialist ( ) or visit us online at

📌 Customer Service Representative 100% (Limited For 6-9 Months) (Barcelona)
🏢 STAAR Surgical
📍 Barcelona