Are you passionate about delivering exceptional customer service? If you're looking for a role where every day is different, with excellent training, career development opportunities, and the flexibility of hybrid working, we'd love to hear from you! As a Dutch-speaking Customer Service Agent, you'll become part of one of our international customer support teams, helping customers through a variety of enquiries via phone, email and other communication channels.
You'll work with well-known international brands, delivering outstanding service while ensuring every customer receives the support they need.TasksWhat you'll be doing- Deliver outstanding customer service while creating a positive customer experience.
- Work closely with colleagues and other departments to ensure the best possible customer experience.
- Follow internal procedures, quality standards and data security guidelines where applicable.RequirementsWhat we're looking for- Fluent Dutch (spoken and written).
- Good command of English.
- Customer service experience is an advantage, but not essential—we provide full paid training.
- Flexibility to work shifts, including evenings, weekends and public holidays where required.
- BenefitsWhat we offer- Competitive gross monthly salary of €1, - €1,600 (based on a 39-hour contract).
- Monthly performance bonus of up to €200 gross.
- Permanent contract after a 1-month probation period.
- Hybrid working model.
- Paid training and ongoing coaching.
- Fresh fruit and unlimited coffee on office days.
- Tax-free benefits (restaurant, transport and childcare options).
- Comprehensive mental health and wellbeing support.
- Free online Spanish lessons outside working hours.
- Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.