Our client is a leader in foot health, dedicated to empowering individuals to live life to the fullest through comfortable and confident movement. Through cutting-edge research, innovative development, and collaborative partnerships, they strive to unlock the full potential of human movement by prioritising foot health and well-being.

What's your Mission?

Customer Advocate

Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently.

Product Expert

Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.

Omnichannel Specialist

Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media.

Problem Solver

Analyse customer issues, identify root causes, and proactively offer personalised solutions.

Brand Ambassador

Authentically represent the brand and its values in every interaction, fostering positive customer relationships.

What we look for

Excellent Communication

Fluent in

Italian with exceptional grammar and spelling.





Strong English Proficiency

Fluency in both written and spoken English

Customer-Centric Approach:

A genuine passion for delivering outstanding customer service, with the ability to handle sensitive calls with empathy and understanding.

Strong Administrative & Analytical Skills:

Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail.

Proactive Problem-Solving:

A professional and proactive approach to identifying and resolving customer issues effectively.

What we Offer

Start Date

March *.

Hours

Full-Time 39 hours/week.

Work Schedule

Monday to Friday between 9:00 am & 6:00 pm.

Salary

€*** gross per year.

Holidays

24 calendar days.

Work Model

Hybrid.

Training

1 week of training from Monday to Friday - 9:00 am to 6:00 pm.

Office Location

Barcelona (La Sagrera).

Additional Perks

Career Growth

Ongoing training and development.

Health Benefits

Discounted health insurance.

Skill Development

LinkedIn learning and certifications.

📌 Customer Service Representative With Italian & English (Laza)
🏢 Cpm International
📍 Laza