Driving the AI revolution in automotive.Lea el resumen de esta posibilidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.MotorK is Europe's leading sales and marketing technology company for the automotive sector. We build AI-powered tools: from CRM and inventory management to predictive analytics and digital advertising, that help manufacturers and dealerships sell smarter and deliver better customer experiences. 90% of European automotive manufacturers run on our SparK Platform, alongside 6,000+ dealerships across the continent.We're looking for a Customer Success Manager to join our Customer Success team to be based in our Antwerp office. The RoleThe Customer Success Manager role will cover a wide range of account management, onboarding, and client growth tasks, as it liaises with the Delivery, Sales, and Product teams.

The Customer Success

Manager will:Serve as the primary reference point for clients throughout their entire lifecycle with MotorK, taking full account management ownership.Own the customer onboarding journey from contract signature to successful product go-live, ensuring product activation aligns with the dealer's digital strategy and signed SLA.Provide ongoing digital marketing, lead generation, and lead management expertise using the DealerK Method.Our ideal Customer Success Manager will have previous experience in Sales, Account Management, or Customer Success (ideally within a SaaS or digital product environment)



and digital marketing strategy knowledge.As well as:Previous experience in account management or customer success, with a strong plus for end-to-end customer onboarding ownership.Deep understanding of the B2B automotive dealer sector and web technologies (CMS, SEO concepts) or SaaS industry.Project management mindset with proven ability to bridge business requirements and technical delivery teams.Exceptional stakeholder management, communication, and relationship-building skills.Native Flemish speaker, fluency in French and English.A proactive, goal-oriented approach with a passion for digital technologies and automotive innovation.Work Pattern and LocationPermanent contract, full timeMonday – FridayHybrid role with occasional field tripsLocation: AntwerpSalary range: 40k-50k depending on experienceCommission plan: between 10 and 20% of fixed salaryRelocation support packageMeal Vouchers (for each day worked) 8€ECO VouchersHospitalisation InsuranceMobile phone and SIMThree days of onboarding in our Milan office, with evening team building eventBi-monthly appointment for collaboration days, with free breakfast in the officeModern centrally located office, with gym onsiteInternal training paths and support with external educationDiverse and dynamic environment, with plenty of opportunity to grow and make an impactCompany benefits including discounts on famous brandsWhat You Can Expect From the Recruitment Process:HR interview - AI fluency assessment (English)Hiring Manager interview (French, Dutch)Peer interview / skills assessment (French, Dutch)C-level interview (English)MotorK is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.

📌 Customer Success Manager - Flemish Speaker (Madrid)
🏢 Motork
📍 Madrid