Customer Service Representative (Spanish speaking) – OnsiteWe're a integral technology and services leader that powers the brands of the future. known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (onsite), you will be part of our team of game?changers who are powering the brands of the future in the fashion industry.Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿We'll give you all the training, cutting?edge technologies, and the continuing support you'll need to succeed.What you will do in this roleHandle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedYour qualificationsWe embrace our game?Concentrix is a great match if you:Are proficient or bilingual in Spanish and advanced in EnglishHave good disposition to work in a customer service environmentHave customer care skills – ability to listen to and understand the customers' needCan take ownership of, and progress calls to resolution or to escalat call to resolutionIt will be a plus if you have:Windows/MS Office/ internet configurationDon't meet every requirement? What's in it for youWe challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

In this role, we offer benefits that help support your unique lifestyle:Full?time 39 hours/week contract: Fixed Term until 29/01/2027Salary ,34 euros gross/year + up to euros gross/year in bonusCentral location in BarcelonaBring?a?friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you! At Concentrix, we invest in our game?English (Required), SpanishTime Type: Full timeDeadline: ***Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer. #

📌 Customer Support Specialist-Spanish & English (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona