Full Time | Valencia, Spain (On-site) or Brindisi, Italy (On-site)
Location:
Valencia, Spain or Brindisi, Italy Required Technical Skills Scope of Work:
* Perform database administration tasks of MSSQL and open source databases;
* Provide day-to-day support and maintenance of applications and tools for the UNICC and partners;
* Resolve in a timely manner Tier-2 application issues and escalated Tier-3 issues to Designated focal points;
* Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards;
* Assist in applications structural changes required during system upgrades;
* Assist in the deployment of tools and in the implementation of processes to assist in operational support;
* Assist in responding to application-related queries from end users in remote locations;
* Facilitate knowledge transfer to Tier-1 and deliver end-user training sessions on the application functionality.
* Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports, attend operational and other meetings;
* Provide standby and on-call 24×7 support, and work in shifts when requested;
* Provide other ad hoc support either within your team or in other teams as required – this includes the participation in special projects or support to service delivery for short period of time on a part‑time or full‑time basis upon request from the senior management;
* Perform other duties, as required. The resource MUST have the following skills and
experience:
:
* 3 to 5 years of experience in application maintenance and general IT support;
* Assist in deploying and maintaining cloud identity platforms based on client requirements.
* Good working knowledge of client/server applications in a Windows/Linux environment;
* Good working knowledge of Database Management;
* Very good knowledge of English (both written and verbal) is required.
* High school diploma The resource SHOULD have the following skills and
experience:
* At least three years of experience administering Microsoft Windows server, SQL Server databases and .
NET applications.
* Good working knowledge of MySQL, RedHat Linux server, and Drupal applications
* Good working knowledge of general Active Directory Architecture, AWS and Azure
* Familiarity with United Nations policy framework for International Public Sector Accounting Standards (IPSAS) or compliant operational concepts and processes
* Knowledge of another official United Nations language is desirable
* Ability to grasp complex concepts, logical and analytical approach to solving problems
* Ability to work under pressure and with minimum supervision
* Good interpersonal skills and ability to work in a team of diverse skills
* Willingness to improve knowledge and skills and learn new technologies Desirable certifications:
* Certifications and advanced training in Microsoft technologies
* Certification and familiarity with ITIL concepts and processes Teleworking Option: Yes, up to 1 day per week On-call
requirements:
One week per month #J-18808-Ljbffr
📌 Administrator Support Technician (Comunidad Valenciana)
🏢 United ITs
📍 Comunidad Valenciana
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