Your Responsibilities The Student Compliance & Visa Support Officer will be responsible for managing student compliance documentation, supporting prospective students with visa applications and immigration-related requirements, coordinating with internal departments, and ensuring an outstanding student experience from enrolment through arrival. Aumente sus posibilidades de llegar a la fase de entrevista leyendo la descripción completa del puesto y enviando su solicitud sin demora. The role requires excellent organizational capabilities, strong communication skills, commercial awareness, and the ability to work effectively with students from a wide range of cultural and national backgrounds. Student Compliance Management
* Review, verify, and maintain student files in accordance with institutional and regulatory requirements.
* Ensure all admissions documentation is accurate, complete, authentic, and compliant.
* Monitor compliance checkpoints throughout the student lifecycle.
* Maintain accurate student records within institutional databases and CRM systems.
* Identify missing, expired, or non-compliant documentation and proactively follow up with students.
* Assist in the preparation of compliance reports and audits.
* Support the implementation and continuous improvement of compliance procedures and controls.
* Ensure adherence to internal policies, academic regulations, GDPR requirements, and relevant legal obligations. Visa and Immigration Support
* Guide prospective and enrolled students through visa and immigration processes.
* Provide accurate and timely information regarding documentation requirements, timelines, and procedures.
* Review visa application packages and supporting documentation.
* Liaise with students, admissions teams, embassies, consulates, visa centers, and external partners when required.




* Track visa application progress and communicate updates to relevant stakeholders.
* Help identify potential visa risks and elevate complex cases appropriately.
* Support students with pre-arrival requirements and onboarding activities. Student and Candidate Support
* Act as a primary point of contact for applicants requiring compliance and visa assistance.
* Deliver exceptional customer service throughout the admissions and enrolment journey.
* Respond to student enquiries via telephone, email, video calls, and face-to-face meetings.
* Build positive relationships with applicants and students from diverse international backgrounds.
* Support students in resolving administrative challenges efficiently and professionally. Administrative Management
* Process large volumes of documentation while maintaining high accuracy levels.
* Maintain organized digital and physical records.
* Generate reports and track compliance KPIs.
* Coordinate with Admissions, Student Services, Academic Operations, Finance, and other departments.
* Support institutional projects related to student compliance and international mobility. Commercial and Recruitment Support
* Understand student needs and guide them effectively through the enrolment process.
* Assist prospective students in overcoming administrative and visa barriers to enrolment.
* Contribute to conversion and enrolment objectives through proactive student engagement.




* Collaborate closely with admissions and recruitment teams to support business growth.
* Act as a professional ambassador for BSBI and promote a positive student experience.

Your profile
Essential
* Bachelor's Degree in Law (LLB or equivalent).
* English proficiency at C1-C2 level (written and spoken).
* Excellent verbal and written communication skills.
* Strong administrative and organizational capabilities.
* High attention to detail and accuracy.
* Ability to manage multiple priorities simultaneously.
* Strong interpersonal and customer service skills.
* Proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and Teams.
* Ability to work independently and as part of a multicultural team. Highly Desirable
* Previous experience in higher education, admissions, compliance, immigration, legal administration, or international student services.
* Knowledge of Spanish or European immigration procedures.
* Experience working with CRM and student management systems.
* Additional language skills.
* Experience dealing with international clients or customers. The adecuado candidate will demonstrate:
* Strong legal and analytical thinking.
* Excellent administrative management skills.
* Commercial awareness and customer-oriented mindset.
* Ability to build trust and credibility with students and colleagues.
* Professional maturity and discretion when handling sensitive documentation.
* Cultural intelligence and intercultural communication skills.
* Problem-solving capability and proactive attitude.
* Time management and ability to perform under deadlines.
* Flexibility, resilience, and adaptability in a fast-paced environment.
* A legal academic background.
* Exceptional administrative comp

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