Customer Service Representative (Spain) Role Description As a Customer Service Representative for our entity in Spain, located in Barcelona, you will support our customers with professionalism throughout the entire process and play a key role in ensuring a smooth and positive customer experience. Responsibilities
* Handle customer inquiries, orders, and complaints with professionalism and empathy
* Provide timely and accurate information on deliveries, stock levels, and backorders
* Collaborate with internal teams and product specialists to ensure smooth order processing
* Manage invoices, credit notes, and product returns efficiently and accurately
* Maintain data accuracy, proper documentation, and compliance with internal guidelines
* Contribute to continuous improvement initiatives and support the onboarding of new team members

Your Profile




* Proven experience in a Customer Service or administrative role, preferably in an international environment
* Experienced with MS Office is a must, experience with Oracle is a plus
* Based in Barcelona or willing to relocate
* Fluent in Spanish paired with very good English skills is a requirement; both spoken/written (English at least B2)
* Open-minded, communicative, and strongly customer-oriented personality, able to work efficiently under time pressure and changing demands
* Proactive, organized, solution-oriented and reliable way of working Contact Information For more information, please reach out to Zlata Dzinic, International HR Specialist ([email protected]) or visit us online at

📌 Customer Service Representative 100% (España)
🏢 STAAR Surgical
📍 España