Are you an experienced IT Service Delivery Manager with a background in service and supplier management? Join an international team where you'll act as the bridge between external IT providers and internal stakeholders, ensuring high-quality service delivery and operational excellence.
What you'll bring:
- 5+ years of experience in Service Management and Supplier/Vendor Management
- Experience managing outsourced IT support or managed service providers
- Strong understanding of ITSM processes and SLA/KPI management
- Excellent stakeholder management skills
- Fluent English
What's in it for you?
- Integral and collaborative environment
- Hybrid working model
- Strong focus on learning and development
- Opportunity to work closely with Procurement, Finance, IT Operations, and Service Management teams
Interested? Feel free to reach out for more information.