Patrique Mercier Recruitment FR is thrilled to announce an opening for an Italian Speaking E-Commerce Support Specialist.

This position is an excellent opportunity for individuals who are passionate about e-commerce and are fluent in Italian.

You will play a pivotal role in ensuring a seamless online shopping experience for our Italian-speaking customers, addressing their needs and inquiries with expertise and care.

Responsibilities Provide outstanding support to Italian-speaking customers through email, chat, and phone inquiries.

Assist customers with questions about product information, order status, returns, and payment processes.

Resolve customer complaints and issues in a timely and professional manner.

Manage and process customer orders accurately and efficiently.

Stay informed about the latest product updates, promotions, and company policies.





Collaborate with cross-functional teams to improve customer experience and service delivery.

Document customer interactions accurately in the CRM system for effective tracking and follow-up.

Requirements Fluency in Italian and English, both written and spoken.

Previous experience in customer support or e-commerce roles is highly desirable.

Strong interest in e-commerce and knowledge of online shopping trends.

Excellent communication skills with a commitment to providing exceptional customer service.

Familiarity with customer service software and CRM applications.

Ability to work independently and manage inquiries in a fast-paced environment.

Strong problem-solving skills and attention to detail.

📌 Italian Speaking E-Commerce Support Specialist -Remote In Greece (Málaga)
🏢 Recruitment By Ierotheos
📍 Málaga