OverviewIn this role you will safeguard and improve data quality across Zurich's general operations, supporting the Knowledge Operations team in a multinational insurance context.

You will collaborate with stakeholders worldwide to ensure accurate data for decision-making and drive efficiency through data-driven improvement initiatives.

You'll gain exposure to end-to-end data flows, systems dependencies, and transformation projects that scale operations.

This is a hands-on position that values curiosity, precision, and cross-country teamwork.

Compensaciones / Beneficiosflexible working model home office setup allowance training programs (languages)

health insurance life and accident insurance retirement plan

ResponsabilidadesSupport collection, review, and completion of General and Wording Capabilities data across Zurich's global network

Review data for completeness, consistency, and accuracy; maintain audit trails

Foster collaboration with stakeholders across countries and central functions

Engage with countries, underwriting, and project teams to finalize technical content and ensure alignment with standards

Support launch of new propositions by maintaining reference systems reflecting updated global wording





Maintain internal guidelines and standard operating procedures aligned with data management processes

Contribute to transformation and continuous improvement initiatives by identifying issues and supporting efficiency and quality improvements

Requisitos principales1–2 years of experience in insurance, operations, data management, business administration, finance, or a related field

Bachelor's degree in a related field

Interest in structured data and data quality across systems and processes

Advanced knowledge of Microsoft Excel; PowerPoint; familiarity with Power BI is a plus

Exposure to VBA for Excel, SQL, Python, and Qlik is an asset

Curiosity about end-to-end data flows and dependencies; impact on downstream reporting and decisions

Exposure to process improvement, digital transformation, reporting, automation, or related projects is a plus

Fluency in English and Spanish; other languages are a plus

Teamwork across multinational teams; strong written and verbal communication

Curiosity and analytical mindset

Meticulous attention to detail

Strong problem-solving with ability to break down complex issues

Microsoft Excel

PowerPoint

Power BI

📌 Knowledge Operations Specialist (Barcelona)
🏢 Zurich Insurance Group
📍 Barcelona