06 nov
|
Atender
|
Málaga
We're looking for a Customer Support Agent in Malaga to join our team.
La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.
Join Atender as a Customer Support AgentLocation: Málaga, SpainStart Date: As soon as possibleEmployment: Full-timeAtender isn’t just another outsourcing company: We’re a people-first team on a mission to make customer support personal again. We believe the best service starts with great people who are empowered, trusted, and motivated from within. That’s why we’ve built a company where work doesn’t feel like a script, but a conversation; where leadership is built on trust and purpose.
Our clients? Ambitious, fast-growing companies across Europe who value meaningful customer relationships.
Our team? Driven, curious, and human-centered
- just like you.
The Role: What You’ll Be DoingAs a Customer Service Agent at Atender, you’ll be the first line of support for our clients' customers. Whether through chat, email, or phone, you’ll be solving real problems with empathy, curiosity, and professionalism.
You’ll:Handle incoming inquiries and support tickets in a timely and thoughtful wayWork with a solution-oriented mindset and keep customer satisfaction top of mindCollaborate closely with your team and share insights for continuous improvementContribute to a great workplace cultureWhat We’re Looking ForWe’re not into micromanaging or checkbox cultures
- we’re into hiring great people and letting them shine.
You are:Curious and proactive: You like to dig deeper to understand a customer’s needsMore or less tech-savvy:
You can quickly learn digital tools and platformsA great communicator: On the phone, in writing, or in personTeam-oriented: You believe in collaboration over competitionLocated in Málaga or planning to move hereLanguage: We are looking for a variety of languages, currently Dutch and German.
What You’ll GetFull-time employment with a stable and fast-growing companyCompetitive salary and working conditionsSpanish indefinido contractTailored onboarding and trainingAssistance with legal registration (such as your CUE card)A hybrid work culture that offers flexibility and balance whenever possibleOpportunities to grow your role within the companyA social and supportive environment where people truly careAccess to our cozy lounge and kitchen area with sofas, board games, and room to relax during breaksA vibrant social life with monthly team dinners, after-work events, and regular company tripsA central Málaga office close to the harbour, surrounded by restaurants and cafésExcellent public transport connections, with only a 5-minute walk to both train station and bus connectionsA chance to be part of a movement that redefines the customer experience industryWhy should you apply?Atender is built around trust-based leadership, intrinsic motivation, and the belief that people perform their best when they enjoy what they do. We’re headquartered in Málaga and collaborate with product-led European companies to deliver customer service that’s anything but generic.
We welcome applications from candidates with disabilities and believe diverse perspectives strengthen our team
- candidates with a certified disability of 33% or more are especially encouraged to apply. xqbhyrx We don’t do cookie-cutter
- we do human-first.#J-18808-Ljbffr
📌 Customer Support Agent in Malaga (Málaga)
🏢 Atender
📍 Málaga