Are you interested in joining a dynamic and international team of professionals to transform education? IE University School of Science & Technology is looking for an Associate Director
- Operations to join its team IE University (IEU) is a private university with campuses located in Segovia and Madrid (Spain). IEU programs are taught in English and Spanish and fully comply with the terms of the Bologna Accords for the European Higher Education Area. The Associate Director (AD) will be a key point of contact for faculty, students and the program team. The position combines the standard responsibilities of an Associate Director for undergraduate program operations with a stronger focus on faculty operations, faculty data management, teaching quality assurance and the continuous improvement of academic delivery. The primary responsibility is to guarantee the efficient flow of day-to-day operations while ensuring that faculty-facing processes, academic information and quality controls are reliable, timely and consistently applied. The Associate Director will report to the Senior Associate Director and will supervise and coordinate the work of Program Coordinators and Program Assistants. In addition, the Associate Director will work closely with the Assistant Vice Dean on projects and initiatives related to faculty, while maintaining the direct reporting and accountability line to the Senior Associate Director. The position will interact regularly with faculty, students, academic leadership, other IE departments and external agencies whose involvement is required to run the programs and support academic quality. Why IE University? Founded in 1973, IE University has continuously raised the bar to drive positive change through education. At IE University,



we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Drive innovation with a proactive mindset We are looking for a person to join a full-time position in Madrid
- IE Tower. Your role as an Associate Director will involve: Faculty operations, faculty interaction and data integrity Maintain, update and optimize a comprehensive faculty database, ensuring the accuracy, consistency, confidentiality and traceability of information on academic credentials, accreditation status where applicable, contractual details, course assignments, teaching loads, availability and relevant historical records. Act as a regular and reliable point of coordination for faculty, providing clear guidance, facilitating requests, gathering feedback and ensuring appropriate follow-up across the School and relevant IE departments. Identify data gaps, inconsistencies or risks and coordinate their timely resolution. Provide academic leadership with decision-ready faculty information to support planning, recruitment, teaching allocation, continuity and retention discussions. Teaching quality assurance and academic compliance Monitor adherence to core academic responsibilities, including timely submission of grades, complete and up-to-date syllabi,



appropriate organization of course materials in the Learning Management System (LMS) and compliance with academic policies and deadlines. Analyze student feedback and teaching delivery trends to identify strengths, recurring issues, data gaps and areas requiring support or improvement, distinguishing isolated events from sustained patterns. Collaborate with the Senior Associate Director, the Assistant Vice Dean, Program Directors and other academic leaders to define proportionate follow-up actions, faculty support measures, professional development recommendations and improvement plans. Ensure that quality assurance processes and conclusions are evidence-based, documented, consistently applied and handled with due confidentiality and professional judgement. Prepare clear and actionable reports on faculty data quality, teaching delivery, academic compliance, student feedback trends, operational risks and progress against agreed actions for academic and School leadership, as appropriate. Use analytical and data visualization tools to convert complex information into decision-ready insights, clearly documenting definitions, data sources, assumptions and limitations. Identify opportunities to streamline faculty-related processes, improve data collection, strengthen controls and reduce operational friction. Support internal and external quality assurance, accreditation, audit and reporting exercises by providing accurate, complete and traceable evidence within required deadlines. Undergraduate program operations and student experience Guarantee the efficient flow of daily operations across the bachelor's degrees and proactively improve operational processes and student satisfaction. Meet with students to solve issues, offer advice and provide appropriate support when relevant m

📌 Associate Director, School of Science (Comunidad de Madrid)
🏢 Ie University
📍 Comunidad de Madrid