Reporting to the Head of Account Management Europe, you will manage a client portfolio on the Spanish market. Your responsibilities will include: Participating in client onboarding:
* Project management and coordination with other internal departments (Implementation, Legal, Compliance, and Finance)
* Organizing and leading client meetings
* Assisting with contract signing
* Assisting with the creation of the agent or distributor file
* Assisting during the implementation phase
* Participating in the follow-up of clients in production Project management and coordination of the Client relationship:
* Organizing and leading monthly/quarterly client meetings
* Keeping track of and sharing the client's news (both externally and within Treezor)
* Monitoring tickets and requests to provide solutions
* Working as a team and coordinating communication with the client
* Ensuring client satisfaction
* Upselling services offered by Treezor Management of additional tasks:
* Actively contributing to client satisfaction
* Monitoring the client billing process and ensuring there are no payment delays




* Keeping up with industry news and client updates
* Monitoring KPIs and SLAs

Requirements:
* 5+ years of experience in an Account Manager role
* Strong knowledge of payment, fintech or banking sector is mandatory
* Fluent in Spanish (mandatory), in English and/or French
* Strong organization skills
* Attention to detail, autonomy, and excellent interpersonal skills
* Role based in Madrid or Paris Joining the TREEZOR adventure also means:
* An agile, dynamic, and fast-growing environment, with offices in the heart of Paris (near the Arc de Triomphe) and Rennes (near the train station)
* Continuous learning opportunities
* A collaborative culture where creativity is encouraged
* Competitive compensation
* A hybrid work model with financial support for setting up your home office
* Employee benefits (perks, gift cards, tickets to cultural and sports events, etc.)
* Through its hiring practices, Treezor promotes diversity, gender equality in the workplace, and the inclusion of employees with disabilities.

📌 Senior Account Manager Spain (Comunidad de Madrid)
🏢 Treezor
📍 Comunidad de Madrid