Job Title Digital Assist (Concierge Desk) Representative (English / French / Italian / Spanish / Turkish
- speaking) MI03 Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud.

Job Description
At Concentrix, we are hiring a Digital Assist (Concierge Desk) Representative to support partners within a general Microsoft program. This is a dynamic role combining technical support, partner enablement, and marketing execution, where you will help partners remove blockers, adopt Microsoft solutions, and drive go-to-market success. What You Will Do
* Manage and resolve partner support tickets across multiple domains
* Troubleshoot pre
- and post-sales issues (deployment, licensing, imaging)




* Provide 1:1 coaching and guidance to partners
* Escalate complex cases to Microsoft internal teams
* Support Microsoft Authorized Refurbisher (MAR) partners
* Remove operational and commercial blockers
* Deliver monthly partner calls and communications
* Capture and share partner feedback for continuous improvement xqysrnh
* Enable partners to adopt Microsoft marketing programs
* Package ready-to-use campaign materials
* Deliver campaign updates and performance insights
* Support partner marketing capability development What You Will Deliver
* Ticket management and resolution within SLA (FRT

📌 Digital Assist (Almogía)
🏢 Concentrix
📍 Almogía