Nasdaq: CRGO) is the global booking and payment platform for the trillion-dollar freight industry. Hundreds of airlines and ocean liners, thousands of freight companies, and over ten thousand importers and exporters use our platform to move goods around the world faster and more efficiently. Efficient freight ultimately makes things cost a little bit less when you buy them in the store.

As the leading global freight booking platform for a massive industry, we've been crushing it with double-digit growth, year after year, supporting well over one million shipments every year. As a Sales Operations Specialist, you'll play a key support role within the Revenue Operations & Global GTM Processes and Governance team, working closely with Revenue and Sales Ops experts, CRM specialists, and GTM (go-to-market) Leadership. This is an execution-focused role as you'll be essential in maintaining and improving key processes, tools and engagement in our CRM across all business units at Freightos.

Your work will directly support sales planning, forecasting, and overall efficiency, ensuring the GTM team can focus on selling rather than managing operational roadblocks. You will also have a strong focus on data integrity, process documentation, and cross-team coordination, ensuring alignment between GTM, Finance, and Product. Manage and optimize CRM system (Zoho), ensuring data accuracy, automation, and seamless integrations.

Improve sales efficiency through workflow enhancements, automation, and user adoption monitoring. Troubleshoot CRM issues, coordinating with IT and external vendors for fixes and improvements.



Support team members / leader in implementing and refining sales processes, automation, and SOP documentation.

Collaborate with GTM, Finance, and Product teams to align processes and improve CRM workflows. Support training on CRM tools, automation best practices, and reporting. Manage sales compensation tracking, validate commission reports, and assess incentive effectiveness.

Fluent in English and Spanish. 2-3 years experience in Sales Operations, CRM Administration, or CRM/Sales Enablement Project Management.

Experience in B2B Sales, SaaS, Shipping, or Supply Chain industries is a plus. Strong organizational and project coordination skills - you can track multiple tasks and keep things moving. Basic knowledge of BI reporting tools (Domo, Looker, Power BI, or other). Comfortable working with data, reports, and process documentation. Be a problem-solver who enjoys supporting teams and making processes run smoothly.

Experience working in fast-growing or complex sales environments. Prior experience in Sales Enablement, Revenue Operations, or CRM Support. We work hybrid, allowing you to enjoy quiet days at home, free from traffic, with in-office days, to meet your fabulous team face-to-face just 5 days a month.

We strive for professional development and continuous learning. Alongside career support and guidance, you'll receive an annual training budget for personal and professional development. A multicultural integral team makes global freight easier.

Private Health

Insurance , Flexible schedule & intensive working hours on Fridays so that you can enjoy a longer weekend :) office

📌 Sales Operation Specialist (Laza)
🏢 Freightos
📍 Laza