We are looking for a Credit and Surety (C&S;) Outsourcing Expert to join our C&S; Operations team in Madrid, reporting to the Global Head of C&S; Operations. The role requires strong Technical Accounting and Credit Control expertise, including cash management, reconciliations, and debt collection activities, and basic knowledge in taxation aspects to ensure effective oversight, governance, and risk management. The successful candidate acts as a subject matter expert, providing guidance to stakeholders and translating business and accounting requirements into clear operational instructions. You will ensure that our external service provider delivers high-quality services in line with agreed SLAs, controls, and business expectations. You will work closely with internal stakeholders, act as a key point of contact for all credit control related matters, and play an important role in strengthening processes, enhancing service delivery, and supporting continuous improvement initiatives within a globally connected organization. Lead and oversee the outsourced Technical Accounting team, ensuring delivery against agreed targets, service levels, and quality standards Build and maintain effective relationships with key internal stakeholders and act as a central point of contact for credit control topics Drive process improvements and operational efficiencies across credit control activities, in collaboration with general teams and Operational Excellence Ensure appropriate team structure, resource allocation,



and performance monitoring through relevant KPIs, dashboards, and reporting Strengthen internal controls and ensure data quality standards are consistently met You are comfortable working with external partners and stakeholders and are motivated to drive improvements in processes, performance, and service delivery. You demonstrate a collaborative mindset, and an interest in working in a global and multicultural environment, while maintaining a strong focus on quality, risk awareness, and client service. 5+ years of relevant experience gained within a corporate insurance environment at insurers or within bank or broker organisation, working in an operational capacity, with proven experience in credit control / technical accounting ~ Ideally experience in third party management, ideally in a corporate insurance or technical accounting context ~ Fluent English; Solid technical skills, particularly in MS Office (Excel) ~ For Spain, the base salary range for this position is between EUR 38,000 and EUR 64,000 (for a full-time role). In addition to your base salary, you may be eligible for additional rewards and benefits including an attractive performance-based annual bonus. As this role requires regular communication in English, please make sure to submit your application and CV in English language. Our company has a hybrid work model where the expectation is that you will be in the office at least three days per week.

📌 Credit & Surety Technical Accounting Oversight Expert (Hybrid) (España)
🏢 Swiss Re
📍 España