This job is with Aristocrat, an inclusive employer and a member of myGwork – the largest integral platform for the LGBTQ+ business community. This role combines data analysis and customer engagement optimisation with the hands-on execution of CRM communications and campaigns, with an approximately 50/50 split between the two areas. Data Analysis & Customer Engagement Optimisation Use data to help us better understand our users and identify opportunities to improve engagement, monetisation, and overall performance.

You will work with large and complex datasets, supporting the full data journey — from extracting and analysing information to reporting on results and turning insights into practical recommendations. CRM Communications & Campaign Operations Manage the day-to-day execution of outbound communications to our users, ensuring campaigns are well planned, correctly targeted, thoroughly tested, and aligned with the overall CRM calendar and business priorities. Working closely with CRM, Marketing, Product, and other teams, you will: Plan and coordinate outbound communications in line with the CRM campaign calendar.

Create and maintain user segments using behavioural, transactional, and demographic data. Manage audience targeting, scheduling, campaign logic, and other configuration requirements. Test and QA campaigns before launch to ensure communications are delivered correctly.





Monitor campaign performance and report on key KPIs and results. 1+ years of work experience as a Data Analyst, Data Scientist, or Marcom Specialist. ~ Extensive expertise in SQL and experience handling large and complex datasets. ~ Proficiency with visualization tools such as Looker, Tableau, or Power BI. ~ Strong mathematical and quantitative analysis skills with a passion for numbers and data. ~ Hands-on experience planning and configuring CRM campaigns, journeys, or automated communications. ~ Experience with audience segmentation and targeting using behavioral and transactional data. ~ Understanding of CRM campaign metrics and benchmarks such as open rate, click-through rate, conversion, engagement, retention, and revenue. ~ Excellent communication and collaborator management skills, with the ability to work effectively with CRM, Marketing, Product, and Data teams. ~ Ability to translate business requirements into data-driven audiences, campaigns, and actionable insights. ~ All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

📌 Senior Associate Game Ops Manager (Barcelona)
🏢 Aristocrat
📍 Barcelona