Senior Product Manager – Ancillary Services Join to apply for the Senior Product Manager – Ancillary Services role at AirHelp At AirHelp, we're building products that transform how people experience travel. What began twelve years ago as a simple idea to help passengers get fair compensation for delayed or canceled flights has grown into a global mission. Now we're entering our next chapter: creating new, impact-driven travel products that make journeys seamless, fair, and empowering. We're looking for a Senior Product Manager to drive the growth of our B2B ancillary services. You'll manage a portfolio of products, including flight compensation, lounge access, and travel insurance, and be the expert on what motivates our partners to integrate and promote our solutions. Department: Product

Location:
Barcelona What you'll drive
* Guide partners on how to best position our services to their end customers, ensuring an optimal user experience and driving adoption.
* Accelerate revenue by analyzing performance data and optimizing product adoption, conversion, and revenue per partner.
* Use your expertise in the B2B2C travel market to identify opportunities, shape our strategy, and evolve our ancillary product suite.
* Act as a key liaison between Product, Sales, Account Management, and Tech teams to support partner integrations and new deal opportunities.
* Translate complex commercial and technical ideas into precise, actionable business requirements.
* Support the ancillary product strategy, define the roadmap, and identify new growth and monetization opportunities. What you'll deliver in the first 12 months
* Revenue impact: Support and execute the B2B growth strategy for AirHelp+ Ancillaries, achieving at least a 50% increase in year-over-year revenue.
* Portfolio expansion: Launch at least one new ancillary product or benefit, validated by customer and partner feedback, and ready for scale.
* Partner enablement:



Deliver an integration framework that enables partners with limited technical capabilities to easily onboard AirHelp Ancillaries.
* Performance visibility: Introduce a data-driven performance dashboard or reporting framework to monitor partner engagement, conversion, and revenue metrics.
* Scalable playbook: Develop a partner success toolkit (go-to-market guidelines, best practices, UX recommendations) to standardize and accelerate future partner launches. What sets you apart
* Industry expertise: 5+ years managing ancillary or revenue-generating products in travel, aviation, or e-commerce. You understand how airlines, OTAs, and aggregators monetize beyond the ticket.
* Commercial mindset: You connect user experience with business impact, translating insights into measurable growth. You know when to optimize, when to pivot, and how to experiment your way to results.
* Execution excellence: You're highly organized, outcome-oriented, and comfortable working in fast-moving, ambiguous environments where priorities shift fast.
* Customer empathy: You think like a traveler and act like a partner. You uncover needs behind behaviors from B2B clients to end consumers.
* Cross-functional leadership: You excel at influencing without authority, rallying diverse teams around clear goals, and driving alignment across product, commercial, and tech stakeholders.
* Analytical fluency: Strong command of data-driven decision-making, comfortable with performance dashboards, experimentation frameworks, and partner analytics. Why to join AirHelp
* Culture of Autonomy: No micromanagement, no politics. Just builders building.
* Growth Investment: Personal development plans, internal workshops, mentorship, and language classes.
* Culture That Cares: Team events, supportive peers, and a mission you can feel proud of.
* Flexible

Benefits:
Choose between gym pass, personal development, childcare, transport, or travel subsidies.
* Integral Workstyle: Work from anywhere for up to 2 weeks/year, because we know the best ideas come from seeing the world. Seniority level Mid‐Senior level Employment type Full‐time Job function Other Industries: IT Services and IT Consulting

📌 Senior Product Manager – Ancillary Services (Barcelona)
🏢 Airhelp
📍 Barcelona