Your main goals will be customer satisfaction and commercial success while driving the end-to-end customer engagement through onboarding, run and renewal phases. German Language is a must.
About the Role
You will have three main areas of responsibility: 1. Engagement Management: Plan & review of services in accordance with the customer’s requirements, manage Stakeholders 2. Delivery Management: Day-to-day operations, support of projects, de-escalate critical engagements 3.