Senior Director, Strategic Accounts Spain (Madrid)

Senior Director, Strategic Accounts Spain (Madrid)

06 nov
|
Finastra
|
Madrid

06 nov

Finastra

Madrid

Who are we?

At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry.

Our technology powers mission?critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.

We are seeking an experienced and commercially drivenSenior Director, Strategic Accountsto lead and grow our strategic customer relationships across theSpanish market.

This role will be responsible for overseeing Finastra's key accounts in Spain, developing long?term customer partnerships, and driving new business growth across existing and prospective clients.

Success in this role requires aSpain?based, fluent Spanish speakerwith a proven track record of business development, account growth, and executive stakeholder management within the Spanish market.

The successful candidate will bring a strong understanding of theSpanish financial services ecosystemand experience navigating complex enterprise sales environments.

Key Responsibilities

Strategic Account Leadership

Own and oversee Finastra's strategic customer relationships acrossSpain.

Develop and execute account strategies that drive customer satisfaction, retention, expansion, and long?term revenue growth.

Act as a trusted advisor to senior executives within client organisations, building strong relationships atC?suite level.

Lead complex commercial negotiations and contract discussions.

Business Development &

- Growth

Identify, qualify, and secure new business opportunities within theSpanish market.

Develop and execute market growth plans aligned with Finastra's strategic objectives.

Leverage an existing network acrossSpanish financial institutions, banks, fintechs, and industry stakeholdersto generate new business opportunities.

Partner closely with regional sales, product, services, and customer success teams to drive revenue growth.

Identify opportunities tocross?sell and expand Finastra's footprintacross existing strategic accounts.

Market Expertise

Maintain a deep understanding of theSpanish banking, lending, payments, and financial technology landscape.

Provide market insight and feedback to product and leadership teams on competitive trends, customer requirements, and emerging opportunities.

Represent Finastra at customer meetings, industry events, and executive forums throughoutSpain.

Required Experience

Essential

Based in Spain.

Fluent Spanish and English speaker, both written and verbal.

Significant experience managing enterprise and strategic accounts within theSpanish market.

Demonstrated success inbusiness development and revenue generation across Spain.





Proven ability to build and maintain executive?level relationships within financial institutions and fintech organisations.

Experience leading complex enterprise sales cycles and developing strategic account plans.

Strong commercial acumen with direct responsibility for revenue growth, account expansion, and customer outcomes.

Preferred

Experience withinBanking, Payments, Lending, Financial Services, Fintech, or Financial Software.

Established network acrossSpanish banks, financial institutions, and senior industry decision?makers.

Experience working within a global technology or financial software organisation.

General Profile

Develops and directs the execution of operating strategy for a significant business segment, strategic customer portfolio, or market.

Contributes to regional growth strategy and commercial operating plans.

Maintains primary accountability forfinancial performance, customer retention, and account expansion within the Spanish market.

Decisions are guided by business strategy, market opportunities, and customer outcomes.

Knowledge &

- Business Expertise

Applies deep industry and market expertise to drive commercial growth and operational performance.

Demonstrates a strong understanding of theSpanish banking and financial technology ecosystem.

Maintains awareness of changing market conditions, the competitive landscape, and evolving customer priorities.

Understands the complexities of selling enterprise technology and financial software into major Spanish financial institutions.

Leadership

Leads complex customer engagements involving multiple stakeholders and cross?functional teams.

Develops and executes strategic account and growth plans to achieve key business objectives.

Influences internal and external stakeholders to drive customer success and commercial performance.

Builds alignment across sales, product, services, and leadership teams to maximise strategic account opportunities.

Problem Solving

Resolves highly complex commercial and customer challenges using strong analytical and strategic thinking.

Identifies untapped opportunities within strategic accounts and develops commercially viable approaches to capture them.

Balances customer needs, commercial objectives, and operational considerations to achieve optimal outcomes.

Impact

Direct responsibility forstrategic account performance and business growth within Spain.

Significant influence on revenue generation, customer retention, cross?selling,



and market expansion.

Plays a critical role in strengtheningFinastra's presence and reputation within the Spanish financial services market.

Interpersonal Skills

Builds trusted relationships with senior executives and key decision?makers.

Demonstrates exceptional influencing, negotiation, and communication skills.

Effectively collaborates across internal and external stakeholder groups to drive results.

Comfortable navigating complex stakeholder environments and influencing without direct authority.

Critical Success Factors

Based in Spain with fluent Spanish and English is mandatory.

Demonstratedbusiness development success within the Spanish marketis essential.

Strong understanding ofSpanish financial services, banking, payments and/or lending customers.

Established network and demonstrated ability to create new commercial opportunities acrossSpain.

Proven ability to develop existing strategic relationships throughcross?selling, account expansion and senior executive engagement.

We are proud to offer a range of incentives to our employees worldwide.

These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility:Enjoy unlimited vacation, subject to local regulations and business priorities.

Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Well?being:Access confidential one?to?one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.

Health &

- Financial Security:Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.

*

Sustainability:Paid time off for volunteering and donation?matching opportunities to support causes that matter to you.

Inclusion:Get involved in our inclusion communities, such as Count Me In, , , , and —open to everyone who wants to participate and contribute.

Career Development:Access online learning and accredited courses through our Skills &

- Career Navigator tool.

Recognition:Take part in our integral recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences.

We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique.

Be exceptional.

Help us make a difference at Finastra.

📌 Senior Director, Strategic Accounts Spain (Madrid)
🏢 Finastra
📍 Madrid

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