is one of the world's leading companies in the luxury goods sector, whose origins date back to ****.

Salvatore Ferragamo

Group is famous in the creation, production and sale of shoes, leather goods, clothing, silk products, eyewear, watches, and other accessories, as well as perfumes. The love for uniqueness and exclusivity, with a perfect blend of style, creativity and innovation through the quality and craftsmanship of the "Made in Italy" tradition, have always enriched the trademark of Salvatore Ferragamo Group products. With over 4,000 employees and a network of 685 mono-brand stores, the Ferragamo Group operates in Italy and worldwide as one of the leaders in the European, American, and Asian markets.We are currently looking for a Full Time - Store Manager to join our Barcelona Boutique.Take action and ownership, ensuring a magical client experience for our clients and handling your team and clients with personal care and empathyTHE JOBTake ownership of your store with an entrepreneurial spirit, developing and sharing your store vision and being accountable for resultsLead and coach the team to transform each client experience into magical moments by creating a hand-crafted experiencePlay an active role in supporting your team on the sales floor, to drive individual and team objectivesCreate a long-term, authentic bond with your team by fostering growth, listening with respect and inclusionESSENTIALSBeing passionate about the client experience with in-depth knowledge of the desires, needs and expectations of luxury clientsCommunicating and storytelling with conviction,



you master the ability to listen and ask the right questionsActing and thinking first of the employee and client relationshipEmpowering team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spiritThinking innovatively of new ways of creating value and magic for the clientsMISSION DETAILSDesign, lead and drive store strategy to achieve the best sales performance, by understanding client desires and creating a hand-crafted 360° experience for the clientActively engage in wider community and seek inspiration from other industries to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environmentRole model best in class sales and self leadership by playing an active role within the team, and also take action to solve problems with positive outcomesCoach the growth and development of the team in providing excellent and specialized customer service to develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of Ferragamo standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc)Conduct regular reviews with the team including department managers to increase team performance and further develop their skillsBuild and maintain relationships with fellow advisors by instilling a sense of belonging and a positive, forward-thinking mindsetKeep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to achieve long-term store and organizational goalsLanguages: Proficiency in Spanish and English, more languages will be advantageous.Location: Barcelona, SpainWhat we'll offerMonthly & Annual Performance Incentive.

📌 Shop & Retail Manager (Barcelona)
🏢 FERRAGAMO
📍 Barcelona