Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you'll join a company in motion.

How we work at AircallWe're customer-obsessed, data-driven, and focused on delivering meaningful outcomes.

Software

Engineer – Graduate (6-month Professional Practice Contract), Multiple teams, Conversational Intelligence, Authentication, Agent Productivity, Data Platform, Commerce PlatformMadrid Office, hybrid (3 days per week in the office)This is an entry-level role under a 6-month Spanish contrato formativo para la obtención de la práctica competente (training contract for professional practice). It's designed for recent graduates who want their first real software engineering experience in a product team shipping to production. At the end of the 6 months, depending on performance and business needs, there is an opportunity to join the team on a permanent contract.An Individual Training Plan with a clear month-by-month path: you start by learning our product, codebase and practices, move on to supervised tasks, and finish by owning features end to end.A mid-term and a final review to track your progress, and a certificate of professional practice when the contract ends.What You'll DoBuild,



test and ship backend features in TypeScript/Node.js (and some Python) running on AWS.Write clean, tested and maintainable code, and take part in code reviews.Learn to monitor and operate services in production: logs, metrics, alerts and incident follow-up.on with AI/LLM-powered features in a real production setting.By the end of the program, own a feature end to end, from design to production.What We're Looking ForA degree that qualifies you for the role (university degree, Master's or Higher VET / FP Grado Superior) in Computer Science, Software Engineering, Telecommunications or a related field, completed within the last 3 years.Solid programming fundamentals in at least one language (TypeScript/JavaScript, Python, Java, Go...) from your studies, personal projects, internships or hackathons.Basic knowledge of Git, REST APIs and databases.Good communication skills in English (our working language).

Nice to haveExposure to cloud services (AWS, GCP or Azure), Docker or CI/CD.Projects involving LLMs, NLP or speech technologies.Some frontend experience (React). Our tech stackTypeScript/Node.js, Python, REST and GraphQL APIs, React, AWS (Serverless, EKS), PostgreSQL, DynamoDB, OpenSearch, Redis. Key moment to join Aircall in terms of growth and opportunitiesOur people matter, work-life balance is important at AircallFast-learning environment, entrepreneurial and strong team spirit45+ Nationalities: cosmopolite & multi-cultural mindsetCompetitive salary package & benefitsDE&I; StatementAt Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. If you would like more information about how your data is processed, please contact us. #

📌 Software Engineer - Professional Practice Contract (Madrid)
🏢 Aircall
📍 Madrid