the world's leading tech platform for culture and live entertainment. To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. We've teamed up with major industry leaders like Netflix, F.Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Behind the user-friendly iOS and Android apps and webpage that work across the world is the engineering team.

Tech Support Lead Engineer

Learn the platform's features, architecture, and configuration. Meet key teams—Engineering, Product, Data and Systems —to understand collaboration workflows. Handle most incidents independently, using logs and monitoring tools. Improve internal documentation and support processes. Train and mentor new Tech Support members.



Ensure proactive monitoring and improve issue resolution efficiency.

Experience in technical support or troubleshooting roles. Familiarity with monitoring and logging tools (e.g., Datadog, Grafana, Kibana, ...). Knowledge of APIs, services, and client-server architecture. Proficiency in English for clear communication. Linux/UNIX and scripting skills.

Experience with RESTful APIs and JSON. Knowledge of AWS, Docker, Kubernetes. Familiarity with ticketing tools (Jira, Zendesk) and SQL/NoSQL databases. We use these technologies, so it would be a plus if you have experience in: Django/Flask PostgreSQL Redis Celery with RabbitMQ Experience working on agile methodology AWS, Docker and Kubernetes Opportunity to have a real impact in a high-growth integral category leader Home office friendly anywhere in Spain Relocation package for international candidates Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.

English Lessons

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.

📌 Tech Support Lead Engineer (Málaga)
🏢 FeverUp
📍 Málaga