What is Exoticca?
La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.

What is our proposal?

We are looking for a B2B Partner Onboarding & Enablement Specialist to support the growth of Exoticca's B2B channel by delivering high-quality onboarding and training experiences to our travel agent partners.

This role plays a key part in ensuring travel agents fully understand our platform, tools, value proposition, and sales processes , enabling them to confidently sell Exoticca's luxury travel products in key markets such as USA, Canada, Mexico, and the UK .

The adecuado candidate is proactive, organized, and comfortable working closely with external partners on a daily basis through live online training sessions. You enjoy explaining products, influencing adoption, and helping partners succeed commercially. Strong communication skills, a customer-focused mindset,



and confidence delivering trainings in English and Spanish are essential.

Key Responsibilities

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- Deliver live onboarding and training sessions to B2B travel agents in English and Spanish (approximately 5 sessions per day ) via Google Meet.

- Ensure agents fully understand:

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- 1) How to use the Exoticca B2B platform.

- 2) Key selling points and value proposition

- 3) Target customer profiles and how to position Exoticca products

- Actively support agent adoption by:

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- 1) Calling and emailing agents to sign up and attend trainings.

- 2) Managing pre- and post-training communication.

- 3) Sending confirmations, certificates, and follow-up materials.

- 4) Clarifying doubts and providing post-training support.

- Maintain accurate training records and complete the confirmed training drive after each session.

- Develop, update, and continuously improve training materials and presentations.

- Gather feedback from agents and contribute to the continuous improvement of onboarding and training sessions.

- Collaborate closely with internal teams (Sales, Operations, Product) to ensure training content is aligned with business needs.

- Act as a key point of contact for agents during their onboarding phase,



building strong and trusted relationships

Tools & Training

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- Daily use of Salesforce, B2B Advisor Portal, Adiona, Gmail, Calendly, and Sprinklr

- Full onboarding and training will be provided to ensure familiarity with all tools, processes, and content

Schedule

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- Monday to Thursday: 3:00 pm - 12:00 am

- Friday: 3:00 pm - 9:00 pm

Requirements

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- Fluency in English and Spanish (mandatory).

- Experience in onboarding, training, sales, customer success, customer support, or similar client-facing roles.

- Strong communication and presentation skills, with confidence delivering live trainings.

- Proactive, autonomous, organized, and solution-oriented.

- Customer-focused mindset with the ability to adapt training sessions to different audiences and experience levels.

- Comfortable working with external stakeholders and commercially driven profiles.

Benefits

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- Competitive compensation package in line with job responsibilities and experience.

- Additionally, we propose the use of flexible compensation management for diet, transportation, private health insurance wit Cobee.

- On-site work model: Offices in Barcelona city.

- Permanent contract from the start.

- Travel packages at reduced prices as perk for employees

- Unlimited coffee, language lessons, quarterly teamwork activities, global biannual parties.

- And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid g

📌 b Partner Onboarding (Barcelona)
🏢 Exoticca
📍 Barcelona