06 nov
|
bsport
|
Barcelona
Bsport is hiring for a Workforce Management/Support Operations role in Barcelona.¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.You will forecast volume, manage schedules, and optimise routing across Intercom queues with a focus on service levels and automation.You will coordinate Level 2 escalations and keep performance metrics on target within a fast-growing wellness tech platform. xqbhyrx The role requires 2+ years in planning, strong data analysis, and English fluency, with nice-to-have multi-language capabilities.#J-18808-Ljbffr
📌 Wfm & Routing Specialist — Forecasting & Automation (Barcelona)
🏢 bsport
📍 Barcelona